Strategic Account Manager

Job description

Job Description Enterprise Strategic Account Manager (Enterprise Sales) Role Overview: The Enterprise Strategic Account Manager is responsible for driving revenue growth, retention, and expansion across a defined set of named enterprise accounts. This role owns the end-to-end sales lifecycle—from executive-level discovery through contract negotiation, onboarding alignment, renewal, and expansion. Success in this role is measured by quota attainment, forecast accuracy, customer retention, and pipeline health. Key Responsibilities & Success Metrics: Revenue Growth & Account Ownership: - Own a named portfolio of enterprise accounts with an annual attainable quota - Achieve 100%+ of annual quota through new logo expansion, upsell, and renewal growth - Drive minimum 15–30% year-over-year account growth - Maintain account retention of 95%+ and net revenue retention of 110%+ Executive Engagement & Sales Execution: - Sell directly to C-suite, VP, and Director-level buyers - Lead executive discovery and multi-stakeholder sales cycles - Close complex enterprise deals ranging from $50K–$1M+ ARR - Maintain forecast accuracy within ±10% Pipeline & Forecast Management: - Maintain pipeline covera...