Returns Clerk

Job description

About the position Dometic is a global market leader in the mobile living industry. Millions of people around the world use Dometic products in outdoor, residential, and professional applications. Dometic Land Vehicles Americas is a trusted provider of high-end products for recreational vehicles, commercial passenger vehicles and overlanding vehicles in North America, Latin America, and the Caribbean. We are on a journey of continuous growth – now looking for our next star – a passionate Returns Clerk within our Industrial Parkway facility. As a Returns Clerk , is a highly capable, energetic individual who is responsible for evaluating, testing, and processing customer and warranty returns, determining final disposition of claims, and supporting rework and quality initiatives. As an instrumental team member, he or she will work closely with Segment Quality team to analyze product failures, perform root cause analysis, conduct testing, reclaim or rework products, and ensure accurate documentation and data reporting. General Responsibilities: - Analyzes product returned from customers as necessary to determine failure modes and determine acceptance or rejection of Warranty/Customer c...