Manager - Credit and Collections (Construction)

Job description

As a Manager – Construction Credit and Collections, you will manage a team of professionals who perform credit and collections functions for large complex accounts within a region, segment or portion of a business unit or national accounts. You will be responsible for maintaining professional relationships with internal and external contacts, including Operations, Sales and customers. You will support a team to achieve cash flow and operating expense goals - DSO, past due %, bad debt expense, etc. - established by Financial Services leadership. Responsibilities: Qualifications: - Select, manage, evaluate and develop staff. Challenge employees; build effective teams; provide staff with coaching, feedback and developmental opportunities. - Works directly with financial services team, customers, Sales and branch personnel to understand escalated issues and provide creative solutions, focusing on both financial stewardship and customer satisfaction. - Participate in monthly AR aging and dispute reviews for escalated or unique issues. - Researches appropriate credit information to rate and approve (within Levels of Authority) credit worthiness of new and existing accounts within assigne...