Bilingual Service Center Specialist II

Job description

Company Cox Automotive - USA Job Family Group: People Solutions Job Profile: Service Center Specialist II Management Level: Individual Contributor Flexible Work Option: Hybrid - Ability to work remotely part of the week Travel %: No Work Shift: Day Compensation: Hourly base pay rate is $20.10 - $30.10/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate’s knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program. Job Description: Cox Automotive is currently seeking a Bilingual Service Center Specialist II to join our team in Atlanta, Georgia or Orlando, Florida . The incumbent must be bilingual in English and Spanish. Job Summary: The Service Center Specialist II works in the Employee Service Center (ESC) as part of a dedicated team of HR professionals, serving more than 29,000 Cox Automotive employees in the United States and Canada. This role delivers exceptional customer service via phone and digital channels, including chat and SMS. The Specialist ensures all inquiries a...