Sr Systems Engineer

Job description

Sr Systems Engineer Altera Digital Health Role Overview This is a remote position with rotating shift coverage and minimal travel requirements to support client needs and occasional on-site meetings. Key Responsibilities - Implement, support, and maintain enterprise-level Citrix environments - Install, configure, and manage Citrix servers, ADCs, and related infrastructure - Identify opportunities to standardize, optimize, and automate existing processes - Investigate, troubleshoot, and resolve incidents and problems related to Citrix and associated systems - Act as a Tier 3 escalation point for complex Citrix support and troubleshooting issues - Engage in advanced technical problem-solving across multiple technology platforms - Participate in 24x7 on-call support rotations - Perform additional duties and special projects as assigned Contribution to Team Synergy: - Conduct comprehensive root cause analysis and problem management, sharing findings with the team to improve processes - Promote knowledge transfer and collaboration to enhance overall team expertise - Take ownership of assigned tasks and provide timely project status updates Qualifications Academic and Professional Requir...