Patient Care Coordinator - Heitmeier Vision & Optical

Job description

Patient Care Coordinator - Heitmeier Vision & Optical Are you passionate about providing exceptional customer service and making a difference in the lives of patients? We’re looking for a friendly, professional, and detail-oriented individual to join our team as a Patient Care Coordinator. In this dynamic, customer-facing role, you’ll be the first point of contact for patients, offering a welcoming atmosphere and top-tier care every step of the way. What You’ll Do: - Be the friendly voice on the phone, assisting patients with scheduling and inquiries - Greet and check in patients with a warm smile and professional demeanor - Manage a variety of front desk tasks with efficiency and attention to detail - Ensure smooth patient flow through excellent time management and multitasking skills What We’re Looking For: - 1+ year of customer service experience (healthcare experience a plus, but not required!) - Strong communication skills with the ability to interact professionally and courteously with patients - Tech-savvy with basic computer skills and the ability to learn new systems quickly - A positive, can-do attitude and the ability to stay organized under pressure Why You’ll Love Work...