Health Care Representative

Job description

Position Summary Summary: Performs administrative functions for a clinic or medical office. Serves patients by greeting and assisting with scheduling appointments, maintaining records and accounts and obtaining and verifying patient insurance eligibility to ensure timely and accurate payment of service. Processes patient arrivals to adhere to scheduling timeframes and support office operations. Job duties: - Registers new patients and updates existing patient demographics by collecting detailed patient information including personal and financial information. - Performs patient insurance eligibility at initial visit and ongoing as determined by Health Care policy. Corrects and updates existing information for established patients. - Facilitates patient flow by notifying the provider of patients' arrival, being aware of delays, and communicating with patients and clinical staff. - Prepares patient materials and educates the patient or patient representative about materials. - Documents in the patient electronic medical record and explains policies and procedures to patients/patient representative. - Completes patient registration to collect and enters health insurance information. -...