Specialist Change Analyst

Job description

Job Description Purpose of the role: To manage the implementation of strategic change initiatives to enhance the banks operational efficiency. Accountabilities: - Management of strategic operational changes and initiatives to enhance the bank's operational efficiency and effectiveness, including the identification and assessment of changes on people, processes, and systems. - Collaboration with internal stakeholders, including business leaders, project managers and SMEs to support business operation team and promote alignment between operations with the bank’s objectives. - Development and implementation of change management strategies and effectively communicate the strategies so they are understood and adopted by stakeholders. - Management and development of KPIs to measure the effectiveness of business functions, utilising data and technology to support the identification of areas that require improvement. - Comply with all regulatory requirements and internal policies related to change management. - Provision of guidance and support to stakeholders throughout the operational change management process through training and coaching. Assistant Vice President Expectations: All coll...