Convention Services Manager - Lakeway Resort and Spa

Job description

Position Summary: To coordinate, manage, and prepare all event documentation and coordinate with Sales, property departments and client to ensure consistent, high level of service throughout all phases of property events. Ensures their property events have a seamless turnover from sales to service back to sales. Recognizes opportunities by up-selling and offering enhancements. Responsibilities: rules. hotel, guests and associates. accidents/illness, etc.). all arrangements, suggesting menus, bar set up, room arrangements as per policy and procedure. On completion of negotiations, inform other departments of arrangements in writing which are necessary to assure success of the function. of facilities. Manager’s approval. staff. customer contact, receiving finalized program and publishing BEO’s for distribution. customers to sell hotel function space. - Know your work schedule and follow it with a high degree of reliability. - Work in a cooperative and friendly manner with fellow associates. - Maintain professional attire and personal hygiene. - Maintain a clean, neat and orderly work area. - Read, understand and follow all policies, procedures and practices as stated in the Associate...