Patient Access Lead (FT; Days) - Lakeview Hospital (Northshore)
LCMC Health · New Orleans, Louisiana, US
Your job is more than a job Step into a leadership role that truly matters! As a Patient Access Lead at LCMC Health , you’re at the center of the patient exp...
Job description
Your job is more than a job Step into a leadership role that truly matters! As a Patient Access Lead at LCMC Health , you’re at the center of the patient experience. You lead by example, ensuring scheduling, registration, and admissions are accurate, efficient, and patient-focused. You’re a multitasking leader who keeps teams moving — coordinating coverage, cross-training staff, and adapting quickly to patient and provider needs. You spot issues, solve problems, and help improve how care starts. You bring a polished, professional presence and a people-first mindset to every interaction. You listen, lead with empathy, and support both patients and your team. You’re ready to lead — and we’re ready to grow with you. What you’ll do: Greet patients and schedule appointments Register patients and maintain accurate records Review and collect financial responsibility: Update EMR and communicate with providers Balance cash drawers and daily logs Support staffing, training, and process improvements What you’ll need: High School Diploma/GED or 3+ years of customer service or healthcare experience Lead with purpose. Support every patient journey! WORK SHIFT: Nights (United States of America) L...