Technical Field Specialist
TSMG · Seattle, Washington, US
Working under the Field Operations Manager and collaborating closely with the Operations Lead, the Technical Field Specialist will provide direct technical s...
Job description
Working under the Field Operations Manager and collaborating closely with the Operations Lead, the Technical Field Specialist will provide direct technical support in the development, preparation, operation, and post-processing of in-eld location data collection experiments and pilots. The Technical Field Specialist will serve as the in-eld coordinator of such programs, both collecting data hands-on and guiding the work of less technical field operators to ensure that the operation is running smoothly and according to requirements communicated by the Field Operations Manager and Operations Lead and by the Client Program Managers and Engineers. This role oers an exciting opportunity to support leading-edge work being done at a top tier technology company. Preparation work will include: - Reviewing device configuration requirements (e.g., OS versions, user accounts, settings, installed apps, connectivity, etc.); - Ensuring that devices are configured to run properly based on the requirements and that data can be collected and successfully passed to backend systems; - Obtaining required devices from inventory and configuring those devices for field operators. In-field work will includ...