Patient Services Representative 3

Job description

Job DetailsLevel: ExperiencedJob Location: CBO - Atlanta, GA 30328Position Type: Full TimeEducation Level: High SchoolTravel Percentage: Hybrid PositionJob Category: Admin - Clerical Responsible for interacting professionally and efficiently with all callers, patients, and associates. Must have a desire to provide customer service and achieve the goals and objectives established by the Thomas Eye Group. Will greet and welcome callers in an eloquent telephone manner that may lead to scheduling/coordinating appointments accurately and efficiently. Consistently answers general questions about the clinic’s policies, procedures, and services. Must display kindness and a caring attitude to ensure that the caller’s experience is positive. Consistently enters data in the EMR system and records detailed information in the patient file. Communication must be professional and effective when speaking with patients, insurance providers, medical providers, physicians, and staff. Maintains the work area in a neat and organized manner. QualificationsRequired Minimum Education: High School Diploma; Required Minimum Experience: 1 year in medical practice and 1-2 years in a call center required A com...