Senior UX Research & Product Designer (Fixed Term, 9 Months)

Job description

Purpose The Senior UX Research & Product Designer reports to the Director, IT Product Management. Armstrong Collective is a world-class luxury travel experience delivering once-in-a-lifetime journeys through the most spectacular landscapes in North America. As we pursue our 2030 growth strategy, we are modernizing our digital commerce platform and adopting a product-led operating model to improve guest experience, commercial performance, and operational scalability. A central part of this transformation is redesigning how guests discover, configure, and purchase complex travel journeys — including multi-day itineraries, packages, partners, inventory availability, and dynamic pricing. We are looking for a senior UX Research & Product Designer to own and elevate the end-to-end digital guest experience across discovery, planning, booking, and transaction. Key Areas of Accountability: End-to-End Experience Design: - Lead UX strategy and hands-on design from discovery through checkout and confirmation - Design booking flows including itinerary configuration, seat selection, pricing presentation, and payments - Simplify multi-component travel products (rail, hotels, and add-ons) into int...