Assistant Quick Service (QSR) Manager - Eataly Chicago

Job description

Company Description Eataly is the world’s largest artisanal Italian food and beverage marketplace! Eataly is not a chain; each Eataly is different, with its own character and own theme – but all with the same aim... for our guests to: - EAT authentic Italian food at our restaurants, cafés and to-go counters - SHOP a selection of high-quality Italian, local and homemade products - LEARN through our classes and our team’s product knowledge Job Description: The Assistant QSR Manager supports the QSR Manager in daily operations, focusing on team development, training, and consistent execution of service, food safety, and coffee production standards. Reports directly to the QSR Manager and supervises the QSR staff of service leads, baristas and sales associates. - Actively manage shifts, ensuring smooth service and strong guest experience, supporting execution of daily and weekly QSR operational tasks - Supports staffing coverage and real-time labor adjustments, supporting as manager-on-duty as needed - Leads onboarding and training of new hires in QSR, including Italian coffee service and Bassett coffee production - Ensures all team members are trained on SOPs, food safety standards (S...