Senior Director, Product Management Manager

Job description

Role Purpose Accountable for shaping and driving a client-focused product strategy across the end-to-end solution lifecycle. The role ensures product decisions balance client needs, service impacts, commercial outcomes, and platform priorities. Primary Accountabilities |: - Define and maintain the product vision, roadmap, and priorities aligned to platform strategy. - Define and own the Client Journey and Client Management through out the Product Journey - Own end-to-end solution thinking, ensuring product design considers delivery, service, client experience, and operational impacts. - Partner with sales and business stakeholders to assess service components, support solutioning, and inform go-to-market and pricing decisions. - Use client, market, and competitive insights to identify unmet needs and growth opportunities. - Monitor product performance across value delivery, client outcomes, service quality, and financial results. - Manage product-related risks, escalations, and regulatory or compliance considerations. - Align cross-functional teams and stakeholders to deliver against agreed business outcomes. Leadership Expectations |: Act as the key connector across product, clien...