Home Care Coordinator
KPH Healthcare Services · Hoffman Estates, Illinois, US
Overview Job Summary: Performs clerical/scheduling activities that facilitate Agency operations. These activities include coordination of employee schedules...
Job description
Overview Job Summary: Performs clerical/scheduling activities that facilitate Agency operations. These activities include coordination of employee schedules with client wants/needs, processing intake information, and communication with referral sources. Must demonstrate flexibility, including the ability to provide in-home services to clients when homemaker coverage is not available. Responsibilities: - Maintains schedule for services requested and provided to agency clients. - Assures that cases are filled within established time - Completes documentation per Agency - Provides appropriate notification of schedule to employees, clients, family, case manager, and others as - Monitors overtime and mileage records of - Responds to emergency calls and arranges schedule - Provides directions to direct care employees and communicates with supervisors as needed to assure safe and effective coverage of client - Assigns Agency staff to clients. Sends out care plan and follows up on service - Assures employees receive complete and accurate directions and information about client needs. - Reports any scheduling changes and/or client concerns to Notifies clients of changes and monitors employe...