Lead Front Desk Agent

Job description

Hourly Rate: $20.25 Are you looking for a place where meaningful moments are made together? At Marriott Vacations Worldwide (MVW) , we make vacation dreams come true for travelers around the world in a supportive, friendly, and beautiful work environment. As a Lead Guest Services Associate at MVW , you will assist in providing our Owners/guests with experiences and events to make memorable vacation memories, where meaningful moments are made together. Where great benefits lead to a life fulfilled . · On-Site Free Parking or Gate Pass · Complimentary uniforms including safety shoes · Complimentary bus tickets for Palmetto Breeze · Discounted golf (Heritage Collection at Port Royal and Shipyard) · Cell phone discounts · Fitness center discounts ​ As a Lead Guest Services Associate, a typical day will include: Checks Owners/guests into their villas for their stay, and reviews property amenities, services, hours of operations, and local areas of interest and activities. Actively listens and responds positively to guests' questions, concerns, and requests and contacts other departments to help resolve guest issues . Identifies and explains room features to guests (e.g., use of room key,...