Assistant Quick Service (QSR) Manager - Eataly Chicago

Job description

Company Description Eataly is the world’s largest artisanal Italian food and beverage marketplace! Eataly is not a chain; each Eataly is different, with its own character and own theme – but all with the same aim... for our guests to: - EAT authentic Italian food at our restaurants, cafés and to-go counters - SHOP a selection of high-quality Italian, local and homemade products - LEARN through our classes and our team’s product knowledge Job Description: The Assistant QSR Manager supports the QSR Manager in daily operations, focusing on team development, training, and consistent execution of service, food safety, and coffee production standards. Reports directly to the QSR Manager and supervises the QSR staff of service leads, baristas and sales associates. - Supports execution of daily and weekly operational QSR tasks - Actively manage shifts, ensuring smooth service and strong guest experience - Support staffing coverage and real-time labor adjustments, serving as manager-on-duty as needed - Assist with inventory counts, ordering, and product organization, emphasizing coffee and specialty beverage production - Leads onboarding and training of new hires in QSR, including Italian c...