Faults & Emergency Consultant

Job description

Start Date: Monday 1st June 2026 Location: Melbourne Docklands (training) + Work From Home once competent Employment Type: Permanent | Minimum 35 hours per week Make a Real Impact in an Essential Service As a Faults & Emergencies Consultant, you’ll play a critical role in keeping communities safe. You’ll be the first point of contact for customers experiencing gas and electricity faults or emergencies—providing calm, clear support and ensuring rapid response across the network. This is more than a customer service role. It’s an opportunity to build a long-term career in the energy and utilities sector, with structured training, clear progression pathways, and meaningful work from day one. What’s on Offer: Competitive Total Earnings: - $28.12 per hour base rate + penalty rates - Typical earnings increase with evenings, overnight and weekend shifts - Guaranteed minimum 35 paid hours per week Flexibility & Stability: - Work from home once you reach competency - Permanent role with annual leave, superannuation, and job security - Essential services industry – stable, long-term career opportunities Career Growth & Development: Structured career pathways into: - Network operations & disp...