Customer Account Manager

Job description

Company: Finning (UK) Ltd Number of Openings: 1 Worker Type: Permanent Position Overview: Finning is the world's largest Caterpillar dealer. We pride ourselves on delivering exceptional customer experiences and innovative solutions. We are looking for a proactive and commercially driven Customer Account Manager to join our team. Job Description: The Customer Account Manager will manage and develop a defined portfolio of key strategic accounts within the quarrying and extraction sectors. In this pivotal role, you will identify and maximise growth opportunities across Parts, Service and Machine (New, Used and Rental) sales, contributing directly to revenue and profitability targets. Using a total cost of ownership approach, you will leverage technology, fleet management insights and a robust rebuild and contract strategy to deliver sustainable, long‑term value. With a consultative style and a focus on becoming a trusted expert, you will help customers optimise their operational performance and equipment lifecycle. Key Responsibilities: Manage and grow strategic customer accounts by delivering the company’s growth strategy and building strong relationships at all organisational levels...