Patient Transport Dispatcher

Job description

Shift and status Casual role with variable scheduling between 6:00 a.m. and 11:30 p.m., with rotating days and every other weekend Job Summary: The Resource Center Transport Dispatcher role supports hospital operations by coordinating patient transport and environmental services (EVS) while also providing occasional direct transport assistance as workload requires. This position functions as a centralized communication hub, managing high-volume incoming communications, dispatching tasks, coordinating specialty beds and equipment, supporting scheduling and daily operations, and ensuring efficient patient flow while delivering exceptional customer service and maintaining safety and confidentiality standards. Essential Functions: - Answer and manage high volume phone lines and other devices pertaining to the position in a timely professional manner - Dispatch EVS cleaning requests - Coordinate real-time breaks and lunch coverage to maintain staffing levels - Coordinate and order specialty beds - Assign, track and communicate Transport and EVS tasks - Requires assisting with transporting patients and equipment while ensuring proper identification for patients, safety and clear communic...