JobMesh

Business Operations Product Delivery Manager - Payments - Vice President

JPMorgan Chase & Co. · Wilmington, Delaware, US

Shape the future of product delivery while crafting solutions that enhance and optimize customer experiences. Lead end-to-end processes, manage dependencies,...

Job description

Shape the future of product delivery while crafting solutions that enhance and optimize customer experiences. Lead end-to-end processes, manage dependencies, and liaise with stakeholders as part of a team at the forefront of innovation. As a Product Delivery Manager in Merchant Services, you work to enhance and optimize the way products are delivered to customers. As a key member of the team, you create solutions and efficiencies that enable successful implementations in an expedient and organized way. The role supports a senior Executive by driving strategic clarity, operational discipline, financial rigor, and cross-organizational alignment. This position blends strategic thinking with hands-on execution to shape priorities, enable faster decision-making, and ensure follow-through on high-impact commitments. The ideal candidate brings executive presence, structured problem-solving, and strong judgment to operate independently on complex, ambiguous, and sensitive topics. Job responsibilities: - Partner with the Executive to shape, articulate, and maintain multi-year strategy, annual operating plans, and priority roadmaps - Develop decision materials that frame issues, options, tra...