Delivery Manager

Job description

THE ROLE: We are seeking a Delivery Manager (early-career) to bring structure and accountability to how the Technology & Digital Services (TDS) team delivers software, infrastructure, and vendor-led projects. This is a cross-functional role that sits at the heart of TDS delivery, coordinating across internal engineering squads, Product Managers, architects, and third-party vendors to help ensure that projects are delivered on time, to standard, and without disruption to the business. You will work closely with the India-based Release Manager, supporting day-to-day release priorities and pipeline standards, and helping to coordinate delivery activities across both teams. You are not expected to manage squads directly, that is shared with the Scrum Master and Product Managers, but you will be the person who helps ensure everyone is aligned, dependencies are managed, and nothing falls through the cracks. This is a role for someone who thrives in complexity, can support internal teams and external vendors to stay on track (even without direct authority), and can translate technical delivery status into clear communication for project stakeholders. KEY RESPONSIBILITIES: Delivery Coordin...