Compliance Intake Specialist

Job description

Title: Compliance Intake Specialist State Role Title: Salary Non-Specified: Hiring Range: Hiring range for this position is $41,600-$49,920, commensurate with education and experience Pay Band: UG: Agency: VA Cannabis Control Authority: Location: VA Cannabis Control Authority: Agency Website: https://cca.virginia.gov/: Recruitment Type: General Public - G/ This position is contingent upon the approval of pending legislative actions. Job Duties: Purpose of Position: The Compliance Intake Specialist serves as the primary point of contact for the public in reporting suspected violations related to cannabis cultivation, distribution, sales, licensing, and regulatory compliance. This role is responsible for receiving, documenting, and routing information to the appropriate investigative or compliance units while maintaining strict confidentiality, accuracy, and professionalism. The operator plays a critical role in supporting the Authority’s mission to ensure safe, legal, and transparent cannabis operations. Intake and Documentation: - Receive and document tips submitted through phone calls, email, and digital platforms. - Capture essential information clearly and accurately, ensuring a...