USSF OTTI Lead Service Delivery Manager

Job description

Type of Requisition: Pipeline Clearance Level Must Currently Possess: Top Secret/SCI Clearance Level Must Be Able to Obtain: Top Secret/SCI Public Trust/Other Required: None Job Family: Program Delivery and Execution Skills: IT Service Management (ITSM), Operations Management, Service Level Agreement (SLA), Stakeholder Management Certifications: None Experience: 10 + years of related experience US Citizenship Required: Yes Job Description: Join General Dynamics IT and be a part of a team that solve some of the world's most complex technical challenges. We are seeking a Lead Service Delivery Manager to build infrastructure for the USSF Operational Test and Training Infrastructure (OTTI) in Colorado Springs, CO. NOTE: This is a proposal position and considered a Key Personnel (KP) role on the program. Award is expected in Summer 2026. Position Summary: The Lead Service Delivery Manager for USSF OTTI serves as the senior operational leader responsible for day-to-day service delivery, operational sustainment, and performance management of the Operational Test and Training Infrastructure enterprise services environment. This role ensures OTTI platform, infrastructure, and support servic...