Digital Product Manager - Frictionless, Daily Banking

Job description

ING is seeking for an experienced Digital Product Manager to join our Daily Banking Frictionless Banking team for a 12-month Fixed Term Contract. With the key focus on Daily Banking, we have a number of new opportunities for professionals with Customer Journey and Product Owner experience who can add value from day one. As a Product Manager , you’ll play a pivotal role in shaping and elevating the everyday banking experience for our customers. In this role, you’ll lead digitisation initiatives, optimise end‑to‑end customer journeys, and drive strategic improvements across onboarding, transactions, and savings experiences. You’ll combine deep product, process, and digital expertise with a strong customer‑first mindset – collaborating cross‑functionally, challenging boundaries, and using data to deliver seamless, efficient, and customer‑centric solutions that keep ING a step ahead. Our ideal candidate will bring expertise in digital product management, customer experience design and end‑to‑end journey optimisation. While you do not need prior banking experience, you must be confident driving digital transformation, analysing moments of truth, and designing seamless customer journeys...