Shop Manager
OpenRoad Collision · Scottsdale, Arizona, US
Description Position Overview As part of the Open Road Collision DBA Allard Collision, we pride ourselves on delivering high-quality collision repair service...
Job description
Description Position Overview: As part of the Open Road Collision DBA Allard Collision, we pride ourselves on delivering high-quality collision repair services with exceptional customer care. Our team is dedicated to restoring vehicles to pre-accident conditions while making the repair process as smooth and stress-free as possible for our customers. We're currently seeking a motivated, detail-oriented individual to join our team as a Shop Manager. We are seeking a driven and experienced Shop Manager to oversee daily operations in an auto-collision repair shop. The ideal candidate will be accountable for operational efficiency, financial performance, and maintaining a strong customer service & employee centric culture. The Shop Manager plays a key leadership role in managing and mentoring shop employees, ensuring alignment with company goals and metrics such as budget achievement, closed & DNC dollars, sales, WIP (work in process), cycle time, CSI scores, and final quality control. Additionally, the role requires full P&L ownership, facility upkeep, and the ability to analyze Central Review Reports, ensure calibration revenue goals are met, and uphold brand standards. Key Responsibi...