Inside Sales Rep - Remote

Job description

The Remote Inside Sales Rep increases revenue by responding to/initiating incoming/outgoing potential customer inquiries, while using company resources, policies, and procedures to provide complete, accurate data. - uses appropriate technologies and follows processes in accordance with company standards to ensure patient and physician contact is handled with accuracy and operational effectiveness JOB FUNCTIONS: - Establishes customer contact by initiating followup outbound calls and receiving inbound return calls - Promotes products and facilitates customer needs to utilize company's products or services by adequately assessing customer qualification, thoroughly explaining product/services benefits, and assisting with facilitating physician communication as necessary - Resolves customer concerns by providing appropriate information regarding products and services - Records customer information and maintains database by obtaining, entering, and verifying required data - Ensures quality service by following departmental and company policies, procedures, and standards, as well as adhering to compliance policies, procedures, and standards - Facilitates sales process by communicating/sh...