Help Desk Representative II Frisco, TX Hybrid

Job description

About NCR Atleos NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe. NCR Atleos was ranked #12 in Newsweek’s prestigious 2025 Top 100 Global Most Loved Workplaces® list. Help Desk Representative II: Location : Frisco, Texas (In-office 3 days Remote 2 days) Shift : Tuesday–Saturday or Sunday - Thurs | Hours : 10:00 AM – 7:00 PM or 11am - 8pm Work Environment : 24/7/365 support, including holidays Pay: S18-19 Hourly: About NCR: NCR connects people to cash where they shop, work, and live. Supporting over 237,000 ATMs globally, NCR partners with retailers, financial institutions, and prepaid card programs to provide seamless, surcharge-free access to cash. We are where cash meets commerce. We are seeking a detail-oriented and customer-focused Help Desk II professional to support ATM operations and provide technical assistance to internal and external stakeholders. This role requires strong diagnostic skills, clear communication, and the ability to manage multiple systems and task...