Deposit Services Representative I
TowneBank · Suffolk, Virginia, US
Primary Purpose: TowneBank is a relationship and friendship driven local bank focused on basic human values that will serve to create a warm sense of belongi...
Job description
Primary Purpose: TowneBank is a relationship and friendship driven local bank focused on basic human values that will serve to create a warm sense of belonging and financial well-being among our family of members. We are seeking a Deposit Services Representative I who will work at the TowneBank Member Service Center. Responsible for maintaining the day-to-day operations within the deposit account applications of the Deposit Services Department. Provide friendly, prompt, professional and accurate service to all members and support to the branches while maintaining efficiencies. Accurately reconcile daily processes within compliance guidelines. Deliver support for department staff and branches while offering exquisite service, delivered with only the highest ethical standards. Essential Responsibilities: - Research and process deposit exception items and deposit adjustment cases. - Process incoming and outgoing Fed Return files and Foreign Check collection items. - Reconcile deposit/ general ledger accounts daily: completing and documenting appropriate adjustments as needed. - Complete deposit account charge-off processing and reporting - Handle mail return to deposit accounts. - Com...