Customer Service Representative and Sales Coordinator

Job description

Benefits: - Free uniforms - Opportunity for advancement - Training & development About the Role: Ace Handyman Services of North Dallas is one of the fastest-growing home repair, maintenance, and improvement companies in the area. We’re looking for a dynamic and customer-focused professional to join our team as a Customer Service Representative & Digital Marketing Coordinator . This full-time position plays a key role in both customer experience and brand engagement. This person will serve as a point of contact for our clients while also managing our local digital marketing and social media presence. You’ll work closely with our craftsmen, office team, and Operations Director to ensure smooth operations, outstanding customer satisfaction, and growth across all service lines. Compensation & Benefits: - Competitive pay - Paid vacation - Advancement & professional growth opportunities - Regular performance and pay reviews - Supportive, team-oriented culture Key Responsibilities: Customer Service & Operations: - Serve as the first point of contact for incoming customer inquiries via phone, email, and web requests. - Provide accurate job information, service education, and estimates; clo...