Audiology Assistant / Clinic Manager - Bunbury - WA!

Job description

Retail Assistant / Clinic Manager Location: Bunbury – WA!: Employment Term: Full Time About the role: As the first point of contact for audiology customers, you’ll handle enquiries in person and over the phone, guide customers through pre-screening tests, troubleshoot hearing aid issues, and support the Audiology Business Owner with the day-to-day running of the clinic. You’ll also lead training for retail team members to ensure they understand audiology services and can provide consistent, high-quality support. You will also have the opportunity to progress from a Retail Assistant into a Retail Clinic Manager through our comprehensive training program. The preferred hours for this position are Monday to Friday, 9am–5pm, with flexibility to work weekends as needed. The role is based in Bunbury, with occasional shifts at the Eaton store for training and occasional cover. Key Duties: To be successful in this role, you will possess the following; - Provide exceptional customer service and build lasting positive relationships - Perform hearing screening and hearing aid maintenance (full training provided) - Schedule appointments through the Simply Hearing system - Manage administrative...