Assistant, Reception - SE College
Houston City College · US
Assistant, Reception - SE College - 26001CZ Description JOB SUMMARY Operate multi-line telephone system to relay incoming and intra-system telephone calls. P...
Job description
Assistant, Reception - SE College - 26001CZ Description: JOB SUMMARY: Operate multi-line telephone system to relay incoming and intra-system telephone calls. Provide information and directions to callers and visitors in an efficient and courteous manner. Communicate with a culturally diverse population. Under direct supervision, perform basic front office duties. ESSENTIAL FUNCTIONS: Answer and transfer telephone calls, handling multiple lines. Expedite phone calls by giving clear, concise, specific information. Provide excellent customer service to all callers and visitors. Provide current and correct information to visitors and callers. Provide students with general information about registration, financial aid, testing, counseling, etc. , and refers students to appropriate person or department. Greet visitors and directs them to appropriate personnel or department. Maintain and update phone list for college offices and departments. Perform other duties, tasks and assignments as required. QUALIFICATIONS: Education & Experience: - High school diploma or equivalent required - 1 year related experience required - 2 years experience preferred Licensing & Certification: - Valid Texas...