Rental Coordinator

Job description

Working Hours/Days Monday - Friday: 7:00 AM to 4:00 PM. Overview: The purpose of this position is to provide operational and sales support for the development of rental for the Cat® Rental Store. As Dealers start and grow their rental businesses, they will face different sets of challenges, which will require different types of support. The role of the Rental Coordinator is to develop an understanding of the support needs of the customer for the Cat Rental Store and initiate plans to address those needs. To be effective the Rental Coordinator must establish an understanding of the objectives and accountabilities below. Basic Duties: OBJECTIVES & ACCOUNTABILITIES (including, but not limited to): - Open branch for business prior to hours of operation each day. - Answer 100% of incoming calls within 3 rings. Phone logs filled out completely and consistently. Before closing branch: - 100% of billings for that day are completed - 100% of deliveries for the next day are logged and written in order - Phones are turned over to the Answering Service - Security system is enabled and branch doors/gates are locked - On a daily basis, check for credit limit violations on 100% of rental reservat...