Operations Strategy Manager (Germany) - m/f/d
Voi Technology · Berlin, DE
YOUR MISSION AT VOI As an Operations Strategy Manager , you will focus on the strategy, execution, and continuous improvement of our in-field and warehouse o...
Job description
YOUR MISSION AT VOI: As an Operations Strategy Manager , you will focus on the strategy, execution, and continuous improvement of our in-field and warehouse operation. You will support the fleet organisation in delivering operational excellence across set KPIs and ensure successful city launches and completion of long-term improvement projects. In this role, you will collaborate closely with the local Fleet team, third-party logistics providers (3PLs), central stakeholders, and other cross-functional teams to drive operational excellence and business success across the region. This will include: - Defining and shaping the operations strategy — including logistics partner management, workforce planning, and service design execution — and developing performance metrics and dashboards for in-field operations. - Driving high-quality data management and data-driven decision-making to improve operational excellence and performance across KPIs (e.g. backlog, cost per repair, repair efficiency, uptime). - Owning budgeting, forecasting, and performance tracking to ensure efficient resource allocation and long-term operational success. - Managing cross-functional operations projects (PMO-typ...