Senior Site Reliability Engineer for Customer Portal "SAP for Me"

Job description

We help the world run better At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed. What you’ll build: We are looking for an experienced Site Reliability Engineer who will strengthen the reliability foundation for our mission-critical Customer Portal SAP for Me , a cloud-native, self-service, and transactional platform that is central to our digital business. Specifically, you will: Your work will directly impact system stability, customer trust, and operational excellence. - Establish and evolve Service Level Indicators (SLIs), Service Level Objectives (SLOs), and error budgets for critical services. - Improve observability across the platform (metrics, logs, tracing) and enhance actionable alerting. - Reduce operational noise and increase signal quality to improve syste...