Customer Service Officer (Casual)

Job description

At The Y Bankstown City, no two days are the same. You’ll welcome a diverse community enjoying gymnastics programs, school holiday activities, community programs and events , all within a vibrant, family-focused centre designed to connect people of all ages. From supporting parents and children through enrolments to helping members navigate programs and facilities, you’ll play a key role in creating a warm, inclusive experience at the front desk. Centre Opening Hours: 👋 About the role Love helping people? Thrive in a busy, team‑based environment? As a Customer Service Officer, you’ll be the first point of contact for our members and visitors—creating positive experiences every day at the front desk and over the phone. ✅ What you’ll be doing 🌟 What we’re looking for 💙 Why work with us? 🚀 Ready to apply? If you’re enthusiastic, reliable and passionate about community service, we’d love to hear from you. - Monday – Friday: 9:00am – 8:00pm - Saturday: 8:00am – 2:00pm - Sunday: 9:00am – 10:30am - Greet and assist customers in person and over the phone - Respond to enquiries about programs, bookings and memberships - Support front desk operations and daily centre activities - Process POS...