Sr. Director - Product Management (Discover)
Gap Inc. · Folsom, California, US
The Sr. Director - Product Management (Discover) is a strategic leader responsible for shaping how customers explore and find products through intuitive, AI-...
Job description
About the Role The Sr. Director - Product Management (Discover) is a strategic leader responsible for shaping how customers explore and find products through intuitive, AI-enhanced navigation, search, and personalization that seamlessly connect digital and in-store discovery experiences. This leader drives innovation and execution across omnichannel touch points, owning sub-areas in Wayfinding and Search, while ensuring experiences are intelligent, adaptive, and context aware. The role leverages Generative AI and data intelligence to dynamically refine search relevance, inspire product discovery, and craft shopping journeys that increase engagement and conversion. By embedding predictive and generative capabilities across discovery flows, this leader ensures that customers encounter the right content, products, and recommendations at the right time — tailored to their unique context and preferences. Additionally, this role advances the App strategy by using Generative AI to make the app a smart discovery hub — guiding both customers and associates through conversational search, adaptive recommendations, and personalized content experiences that bridge store and online interactions....