Customer Support Specialist

Job description

Ready to deliver an outstanding customer experience? At Fedrigoni, we have a strong ambition to amaze the world – by transforming our industry, achieving new levels of innovation, elevating creativity, and building a sustainable future while growing rapidly. We want to reinvent the boundaries of what our Industry can do. We’re empowered to make that happen. Taking responsibility. Taking ownership. Taking risks. Yes, the journey can be challenging, yet we are supported and empowered to perform. We are trusted to be accountable and responsible for our decisions. Everyone gets to push their potential to the full. Discover Extraordinary* Every Day. The role designed for you: In your role as Customer Support Specialist, you will be part of our Customer Care team based in Milan and you will bring your contribution in achieving the company sales target, providing an excellent level of customer service to our current clients in the Italian market. - You will perform sales orders in our ERP system (SAP), from entry to dispatch. - You will enter requests for offer for Special customized products in our ERP - You will manage sample requests in our ERP. - You will organize shipments to custome...