Client Advisor, Patek Philippe - Flagship, NYC

Job description

Location: New York,New York,United States Job Title: Client Advisor-Patek Philippe: Reports to: Store Director Division: Retail OVERVIEW: The Client Advisor-Patek Philippe is responsible for generating revenue for the company through the sales of Patek Philippe and other luxury watches while providing an outstanding client experience reflective of Patek’s image as the finest timepiece in the world. The Client Advisor-Patek Philippe is expected to build strong, long lasting relationships with clients as well as creating networks with which to meet legitimate client leads. This includes strategically following-up, embracing and utilizing the CRM system and tools and handling escalated issues with outstanding diplomatic skills. ESSENTIAL JOB RESPONSIBILITIES: Meeting or exceeding sales objectives: likely to think about visiting and buying from the store in the future. As appropriate, follow-up with clients utilizing the CRM system. This may include but is not limited to birthday cards, holiday cards, informing clients of new merchandise and inviting customers to special events/campaigns. targets. performance. - Provide the Patek Philippe experience to all clients. - At a minimum, must...