Partner Care Advocate

Job description

Job title: Partner Care Advocate Reports to: Senior Director, Partner Care Department: Customer Care: Location: Alpharetta, GA: Grade: 14: About Priority: Priority Technology Holdings, Inc. is a leading financial technology company on a mission to deliver a personalized, easy-to-adopt financial toolset that accelerates cash flow and optimizes working capital for businesses. Our vision is to eliminate the barriers to unlocking revenue - empowering businesses to grow faster and operate smarter. We achieve this through the Priority Commerce Engine, an innovative platform that combines payables, acquiring, and banking and treasury solutions. This unified approach allows businesses to streamline financial operations, reduce unnecessary costs, and uncover new revenue opportunities. At Priority, we're driven by results. We expect our people to be known for results - bringing expertise, momentum, and relentless focus to every challenge, helping our clients and each other thrive. About the Role: The Partner Care Advocate is responsible for delivering high-quality inbound and outbound support to our sales partners and Independent Sales Organizations (ISOs). This role ensures timely resolutio...