Contact Advisor

Job description

Recruiting tomorrow’s Army today. Be the best to support the best! Do you enjoy helping people, answering questions and making a real difference from day one? Join our team and play a vital role in supporting candidates on their journey to joining the British Army. Job title: Contact Advisor Job Description: This is a full-time, permanent role working 37.5 hours per week , based onsite at our Upavon, Wiltshire office . Being office-based means you will benefit from hands-on support, in-person training, and the opportunity to build strong relationships with colleagues in a collaborative setting. As part of your induction, you will attend a 1.5-day in-person induction at our offices in Bovington . As part of our commitment to building an inclusive and diverse workforce, we would particularly welcome applications from people who are from Black, Asian and other ethnic minority backgrounds. What you’ll be doing: - Answering inbound calls from individuals interested in joining the British Army - Responding to candidate enquiries via online webchat - Updating and maintaining accurate records on our internal systems - Providing clear information about the recruitment process and next steps...