Manager

Job description

SUMMARY: The Manager coordinates the food service activities of the restaurant in order to ensure exceptional guest satisfaction. Reports To: General Manager: SPECIFIC RESPONSIBILITIES: - Oversees dining room and kitchen food service activities. Supervises employees in accordance with operating policies and standards. - Follows and understands company procedures at all times. - Strictly follows all company cash handling procedures at all times. - Works with employees with regard to food presentation and proper food handling procedures. - Schedules and supervises employees to ensure proper execution of company standards and a high level of guest satisfaction. - Assists with the selection, training and development of employees. - Promptly and professionally handles guest comments. - Investigates and resolves food quality and service complaints. - Inspects dining room, food receiving, preparation, production and storage areas to ensure that health and safety regulations are adhered to at all times. - Practices safe food handling procedures and enforces safety procedures in the restaurant. - Maintains records of personnel performance and restaurant costs. - Executes the general respons...