Solution Architect - Customer Service Technology

Job description

We are looking for a Solution Architect Customer Service Technology to be part of our Nestlé Nespresso Digital and Tech Team. At Nespresso, our Digital & Tech teams are at the heart of our innovation journey, a space where we continue to invest, evolve, and grow. Position Snapshot: - Location: Nespresso Headquarters, Barcelona. Spain. - Type of Contract: Permanent. - Type of work: Hybrid. - Work Language: Fluent Business English. The Role: As a Solution Architect , you will be accountable for the technology, solutions, and toolkits used by our CES team (Customer Engagement Services). You will ensure these fit the overall Enterprise Architecture and meet the product group strategy. In this role, you will provide the necessary leadership, analysis, and design tasks related to the development of a product or a set of products within a product group. You will work closely with DevOps / development teams and suppliers to secure optimal delivery and maximize business value. You will also be accountable for supervising the design as well as the integration execution within the scope of their product / product group / platform, collaborating with the integration platform team. You will own...