Telecomm Support Manager

Job description

Description About Specialty Dental Brands: At Specialty Dental Brands, we are building a best-in-class support organization for pediatric dentistry and orthodontics practices across the country. Our mission is to empower supported practices with the tools, technology, and expertise needed to deliver exceptional patient care and create healthy, confident smiles. Location: Hybrid (Home Office – The Nations, Nashville, TN) Website : Specialty Dental Brands | Dental Partnerships | Dental Leaders Position Summary: The Telecommunication Support Manager is responsible for overseeing the performance, reliability, and support of the organization’s telecommunications infrastructure across all locations. This role ensures seamless communication systems, including voice, data, and network services, while leading support teams, managing vendors, and driving continuous improvement to enhance user experience and operational efficiency. Essential Responsibilities: - Manage day-to-day operations of telecommunications systems, including VoIP and network connectivity - Lead and develop a team of telecom support specialists and technicians - Ensure high availability, performance, and reliability of co...