Manager Enterprise Operations

Job description

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary: Manager Enterprise Operations Role Overview: We are seeking a highly driven and technically strong Manager – Site Reliability Engineering (SRE) / Enterprise Operations to lead mission-critical cloud and platform operations across multi-cloud and hybrid environments. This role will drive reliability engineering practices, operational excellence, observability maturity, incident governance, and 24x7 enterprise support models. The ideal candidate combines deep technical expertise with operational leadership and has experience managing globally distributed teams supporting production workloads at scale. Key Responsibilities: 1. Reliability Engineering & Production Stab...