Client Services Specialist

Job description

Job Type Full-time Description: Clinical applications: The largest focus for healthcare professionals is patient care. In this role, you will have the opportunity to assist these individuals with issues relating to the enterprise health record - so they can be there for those who need them most. Financial applications: Here, you can use your skills to work with customers in an effort to resolve issues within the scheduling, registration, or billing applications of our software. As a member of our Client Services team, your job would involve: - Troubleshooting, researching, and solving customer software and system problems - Acting as the primary contact for clients - Answering customer questions - Processing requests for software enhancements and system modifications - Corresponding with customers over the phone and through letters, fax and email - Providing customer education, both internally at MEDITECH and at customer sites - Working on a variety of group projects, communicating with development staff - Mentoring co-workers - Traveling 20-30% of the time, as requested. Requirements: Hiring salary range: $54,000- $66,000 per year. Actual salary will be determined based on an indi...