Junior/Middle Technical Support Engineer (Automotive)

Job description

Company Description We at Sigma Software are looking for a Junior/Middle Technical Support Specialist to join our expanding team. This role offers the chance to work in close collaboration with a Swedish engineering and development center, supporting innovative connectivity services for future vehicles. Join us and be part of a company that delivers high-quality solutions to global leaders while fostering innovation and excellence. CUSTOMER: You will have an opportunity to work with a worldwide leader in the Automotive Engineering domain. PROJECT: Support project for the Swedish engineering and development center working on future C-segment cars. Engineers will support connectivity service with operations and monitoring as a supplement to the daily business for the European market of the client. Job Description: - Provide 2-level technical support on out-of-office and weekend basis - Securing agreed service levels in accordance with the Service Level Agreement (SLA) - Monitoring of Infrastructure and Integration into other systems - Incident and escalation reporting - Maintaining and developing positive relationships with customers and colleagues Qualifications: - Knowledge from GC...