Catering Manager

Job description

Overview: Here at Chick-fil-A we are seeking an experienced Catering Manager to lead and grow our outside sales division. In this role, you will spearhead the acquisition, production, delivery, and follow-up for all catering orders, while fostering strong relationships with our clients. We hire the friendliest people who have a heart for customer service and a passion for working in a community-minded restaurant setting. Responsibilities: - Oversee and manage all catering operations, ensuring timely and accurate fulfillment of orders. - Spearhead the acquisition, production, delivery, and follow-up for all catering orders. - Delegate tasks effectively, ensuring timely completion, while also contributing hands-on as needed. - Grow and develop catering relationships through personal interactions, traditional marketing, and digital communication in alignment with corporate and local strategies. - Maintain advanced knowledge of Chick-fil-A’s product mix and company vision, staying current with company-wide marketing initiatives. - Handle guest issues that may arise during the catering experience, ensuring flawless follow-up and resolution. - Demonstrate commitment to our restaurant vis...