Patient Services Manager 2

Job description

Role Overview Join the Sodexo team as a Patient Services Manager 2 at UTMB in Galveston, TX. As the Patient Services Manager, you will be responsible for managing the patient dining program prioritizing patient satisfaction. The successful candidate will ensure food quality, daily patient meal rounds, and demonstrate professional communication skills with a passion for creating a positive customer experience. What You'll Do: - evaluate and develop service levels for the overall Patient Services Program targeted to exceed patient and customer satisfaction; - oversee Sodexo’s Patient Dining Program and daily meal rounding inclusive of service recovery; - perform tray assessments to ensure food quality and presentation and tray accuracy; - exceed Sodexo standards for Gold Checks and achieve successful regulatory inspections and audits. What We Offer: Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include: More extensive information is provided to...